Our aromatherapy Naturals range have been created using 100% pure essential oils each individually designed to help promote a sense of wellbeing, enhance mind and body and create a relaxing and comforting space
Fragrances
Soothe - A warm restorative blend of beautifully fragrant Ylang Ylang, lifted with Bergamot & Cypress designed to help relax and rebalance busy minds, comfort and restore
Tranquillity - Fill your space with the heady scent of Neroli, Lavender & Geranium designed to recreate the restorative aroma of a spa
Calm - A gentle, relaxing blend of aromatic Lavender & Camomile & Clary Sage uniquely blended to prepare mind and body for sleep
Eucalyptus Leaf - an invigorating and vibrant blend of fresh Eucalyptus, Bay, soft woods and clove bud - the perfect choice for a much needed energy boost after a long day and to refocus your mind
Hand poured soy wax
1 wick - Approx burn time up to 40 hours
Height - 83mm
Diameter- 70mm
160g net
2 wick - Approx burn time up to 45 hours
Height: ~ 93mm
Diameter: ~78mm
245g net
3 wick - Approx burn time up to 55 hours
Height: ~68mm
Diameter: ~125mm
470g net
Candle Care
1. Never leave a candle unattended.
2. Before lighting the first time, always trim the wick, and then every time before you relight.
3. Allowing the candle to burn for long enough (a good three hours should do it to melt the entire surface of the wax evenly) will help prolong its life - this prevents 'tunnelling'.
4. Avoid placing the candle in a draught, it will make the wax burn unevenly.
5. Keep your candle out of direct sunlight when not in use.
6. Do not burn for more than four hours, it can start to generate soot and the glass will get very hot.
7. The best way to put out your candle is to dip the wick, use a skewer or something similar and gently dip into the hot wax and then make sure it doesn't stay stuck in it.
8. Remember to recycle your glass candle once it's all been used up.
9. Keep out of reach of children and pets.
10 .Never move a candle or tealight whilst lit
3-5 business days
I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 3 days of delivery
Ship items back to me within: 7 days of delivery
Request a cancellation within: 24 hours of purchase
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Please contact me if you have any problems with your order.
Information We Collect
To fulfil your order, you provide us with certain information (which you authorised Etsy / Etsy Pattern to provide), such as your name, postal address, and the details of the product that you’re ordering. You may also choose to provide us with additional personal information (personalised labelling, for example).
We are defined as Data Controller.
Legal Basis – Why We collect Your Data
Our basis for collecting this data is necessary for the performance of a contract to which you are party, as in to fulfil your order. Article 6(1)(b)
We will not use your information in any other way.
How we Store your Information & For How Long
Your order request is directed to us by means of an email from Etsy / Etsy Pattern. We access this in our premises to view, fulfil your order, and produce a mailing label. We access the information electronically on password protected devices (iPad, Phone or Computer)
Once dispatched we have no further need to access this and delete the email.
In the event of needing to revisit the data we can access this through our log in to Etsy / Etsy Pattern or delivery companies. We would only revisit this data in the event of a dispute or to gather income for the purposes of year-end tax return. The data gathered will be financial only and not associated in any way with your Personal Identifiable Information.
Who We Share Your Information With
We share information with Etsy as necessary to provide you our services and comply with our obligations under both the Etsy Seller Policy and Etsy Terms of Use.
We engage third parties to perform functions and provide services to our business, such as delivery companies. We will share your personal information with these, but only to the extent necessary to perform these services. This includes your name and postal address. At this time we use the services of Hermes or the Post Office. Please visit their website for details held by them of their privacy policy.
Your Rights
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases.
Access. You may have the right to access and receive a copy of the personal information we hold about you by contacting us using the contact information below.
Change, restrict, delete. You may also have rights to change, restrict our use of, or delete your personal information.
Object. You can object to our processing of some of your information, however as we state we do not process your information beyond producing a mailing label.
Complain. If you reside in the EU and wish to raise a concern about our use of your information you have a right to do so with your local data protection authority (ICO)
How to Contact us
We hope this helps and in the first instance should you have a GDPR (General Data Protection Regulation) related question then please make contact with our named contact, Darran Johnston who can be reached by email on thevintagechandlery@gmail.com
Thank you,
The Vintage Chandlery
On the first burn, light for 4 hours to allow the melt pool to reach as far to the edge of the candle as possible. Any wax left around the edge will slowly melt as the candle burns down.
Trim your wick before relighting every time.
Do not burn for longer than 4 hours at a time. Any residual wax left at the end simply washes away in warm soapy water.
Do not let your candle burn right down to the bottom of the container. Discontinue use when 1/4’’ of wax remains
Soy is a living organism. It continues to expand, contract and change from its current form. It may also take on a frosted appearance. This is a natural occurrence and a clear indication that you have purchased a 100% soy candle
Our candles can be personalised. For further details and to discuss requirements, please make contact
We sometimes have our previous season's fragrances available in storage but are not shown on the site. Just drop us a line and we can check if we've any in.
We take every care to ensure your candles are protected during transit but occasionally damages may occur. In these instances we will replace or refund if photographic proof is sent within 7 days of delivery however sadly we cannot refund or replace candles that have been used.
You’re welcome to exchange your candle for any other one of the same size and price within 7 days of purchase. The buyer is responsible for postage costs on all returned items.
Apr 29, 2020
Rachael Bambrough
